The Best Of Sedona™

The Best Of Sedona™The Best Of Sedona™The Best Of Sedona™

The Best Of Sedona™

The Best Of Sedona™The Best Of Sedona™The Best Of Sedona™
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  • More
    • Home
    • Services
    • Concierge
    • RHOBH Sedona Experience
    • Weddings & Events
    • Bachelorettes
    • Beverly Hills x Sedona
    • Experiences
    • Tours
    • Nightlife
    • Partners
      • All Featured Partners
      • The Little Daisy
      • Pink Jeep Tours
      • Ambiente Landscape Hotel
      • Enchantment Resort
      • Mii amo Spa
      • Sedona Airways
      • Verve Events & Tents
      • Renee Taylor Gallery
      • EDEN Resturant
      • Bliss Wine Tours
      • Arabella’s Wedding/Events
      • Hudson Restaurant
      • Shorebird Restaurant
      • L’Auberge de Sedona
      • Chef Jordan Rd.
    • Stays
      • Book Vacation Homes
      • Book Resorts and Flights
    • Luxury Vacations
    • Business Services
      • Event Coordination
      • Curated Guest Experiences
      • Become a Featured Vendor
      • Become a Featured Partner
      • Business Consulting
    • Blog
    • Media
    • Podcast
    • Videos
    • How It Works
    • About
    • Contact
    • FAQs
    • Terms & Policies
  • Home
  • Services
  • Concierge
  • RHOBH Sedona Experience
  • Weddings & Events
  • Bachelorettes
  • Beverly Hills x Sedona
  • Experiences
  • Tours
  • Nightlife
  • Partners
    • All Featured Partners
    • The Little Daisy
    • Pink Jeep Tours
    • Ambiente Landscape Hotel
    • Enchantment Resort
    • Mii amo Spa
    • Sedona Airways
    • Verve Events & Tents
    • Renee Taylor Gallery
    • EDEN Resturant
    • Bliss Wine Tours
    • Arabella’s Wedding/Events
    • Hudson Restaurant
    • Shorebird Restaurant
    • L’Auberge de Sedona
    • Chef Jordan Rd.
  • Stays
    • Book Vacation Homes
    • Book Resorts and Flights
  • Luxury Vacations
  • Business Services
    • Event Coordination
    • Curated Guest Experiences
    • Become a Featured Vendor
    • Become a Featured Partner
    • Business Consulting
  • Blog
  • Media
  • Podcast
  • Videos
  • How It Works
  • About
  • Contact
  • FAQs
  • Terms & Policies

Frequently Asked Questions

FAQs

 

What does The Best of Sedona do?

We provide personalized concierge planning, itinerary design, and booking coordination for elevated stays and experiences in Sedona and surrounding destinations. Our role is to thoughtfully curate and coordinate your experience—not to operate hotels, tours, or activities directly.


How do we get started?

It begins with a short discovery conversation by phone or Google Meet. From there, we confirm your vision, discuss services, and collect a concierge retainer to begin planning.


What is a concierge retainer?

The concierge retainer secures our time, expertise, and planning resources. It covers itinerary design, experience curation, and coordination services.

Concierge retainers are separate from accommodation, dining, transportation, and activity costs.


Are concierge fees refundable?

No. Concierge fees are non-refundable once planning begins, as they compensate for professional services already rendered.


What costs are not included in the concierge fee?

Concierge fees do not include:

  • Hotels or vacation rentals
     
  • Tours, activities, or experiences
     
  • Dining, private chefs, or wine tastings
     
  • Transportation or transfers
     
  • Taxes, gratuities, or travel insurance
     

These costs are paid separately and are subject to third-party vendor pricing and policies.


How are bookings and payments handled?

Once your concierge retainer is paid, we request a secure credit card authorization. This allows us to coordinate and pay trusted third-party vendors on your behalf as bookings are confirmed.

You may choose to approve charges in advance or allow us to proceed as discussed.


Do you mark up hotels or experiences?

Pricing for accommodations and experiences is set by the third-party provider. In some cases, we may receive referral fees or commissions, which do not affect your pricing unless disclosed.


Can I review and approve everything before booking?

Yes. We collaborate closely with you during the planning process and can request approval prior to making bookings if you prefer.


What happens if I need to cancel or change plans?

Vendor cancellation and refund policies apply. Concierge fees remain non-refundable. We will assist with rebooking or alternatives when possible, subject to vendor terms.


Do you offer on-site hosting or in-person concierge support?

On-site hosting or dedicated support is available upon request and is priced separately based on scope and duration.


Are experiences guaranteed?

All experiences are subject to availability, weather conditions, and vendor policies. While we curate thoughtfully, some elements may require flexibility.


Is travel insurance recommended?

Yes. We strongly recommend purchasing travel insurance to protect against unexpected changes, cancellations, or disruptions.


Do you work with wellness retreats, celebrations, and special events?

Yes. We regularly design wellness retreats, celebrations, small group experiences, and customized stays. Each itinerary is tailored to the group’s needs and intentions.


Where are your services available?

Our primary focus is Sedona and Northern Arizona, with select concierge services available in Scottsdale, Phoenix, and other destinations through our luxury network.


How do we contact you?

Email: info@thebestofsedona.com
Call or Text: 928-362-1616

The Best of Sedona™

928-362-1616

The Best of Sedona™ is a luxury concierge and experience-making service specializing in thoughtfully curated travel, wellness retreats, and elevated experiences in Sedona, Northern Arizona, and select destinations beyond. We design personalized itineraries that blend local insight, intention, and ease. The Best of Sedona™ is part of the A Luxe Life™ Luxury Network.

For inquiries or concierge assistance, call or text 928-362-1616 or email info@thebestofsedona.com.


Client resources and important information are available through our FAQ and Terms, Policies & Cancellation pages.


© 2025 The Best of Sedona™. All rights reserved. The Best of Sedona™ and A Luxe Life™ operate as independent concierge and travel-planning services. Accommodations, tours, transportation, dining, and experiences are provided by independent third-party vendors. Referral fees or commissions may be received from select partners. All services are subject to availability and third-party terms.

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